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    Introduction

     

    Out of Bounds works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please visit our website for any changes to this privacy policy. This privacy policy only concerns Out of Bounds customers and users of our online services.

     

    What type of personal data do we collect?

     

    We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition, we may collect certain personal data from external sources such as address updates and credit information.

     

    How do we use your personal data?

     

    We may use your personal data for the following reasons:

     

    • To create and manage your personal account at Out of Bounds
    • To process your orders and returns via our online services
    • To send the status of your delivery
    • To contact you about any problems concerning the delivery of your items
    • To answer your questions about the different brands available
    • To inform you of new or modified services
    • To send promotional and exclusive offers
    • To inform winners of online contests
    • To manage your account by performing credit checks
    • To make analysis in order to provide you with relevant marketing offers and information
    • To validate that you are of legal age for shopping online at beoutofbounds.com

     

    We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this, your personal data will be deleted.

     

    What are your rights?

     

    You have the right to request information about the personal data that we have about you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We can’t delete your data if there is a legal storage requirement, such as bookkeeping rules or when there are other legitimate grounds to keep the data, such as unpaid amounts. You can contact us by e-mail at the following address: support@beoutofbounds.com

     

    Who has access to your data?

     

    Your data may be shared withing Out of bound. We never pass on, sell or swap your data for marketing purposes to third parties outside Out of Bounds. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

     

    How do we protect your data?

     

    We have taken technical, physical and administrative safeguards to protect your data from loss, manipulation, unauthorized access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorized payment agent that help us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, American Express and JCB. This means that your card details are processed with a very high level of security. We reserve the right to carry out an identity check when you pay by card.

      

    Links

     

    The site www.beoutofbounds.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or content of these websites. We offer these links to make it easier for our visitors to find more information about specific subjects.

     

    1. General

     

    The following terms and conditions apply to all orders placed by the customer (you) with Out of Bounds (us), through Out of Bounds website and website for mobiles.

    (www.beoutofbounds.com)

    By using beoutofbounds.com and/or placing an order, you agree to be bound by the terms and conditions set out here. Please make sure that you have read and understood the terms before placing your order.

    Only persons who are at least the age of majority, 18 or 19 years old depending on the province/territory, and who are not under guardianship, and are not acting in a capacity of a company, and have a residential or other address may place an order. 

    The inclusion of products on beoutofbounds.com website does not imply or guarantee that these products will be available. We reserve the right to discontinue any product at any time.

    We have the right to stop the production of any product at any time. We reserve the right to amend these terms from time to time without providing you with prior notice. The version of the terms that will apply to your order will be those on beoutofbounds.com at the time you place your order.

    Out of Bounds wants to provide the best possible online experience. To achieve this goal, we need to be sure that our services run like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site. We reserve the right to immediately bar access to the Site and close the account of any user who violates this provision or any other provision in these terms and conditions.

     

    2. Prices and delivery charges

     

    The prices displayed on beoutofbounds.com do not include harmonized sales tax, local retail sales tax or the delivery charges. The harmonized sales tax or local retail tax will depend on the place of delivery and will be calculated at checkout prior to completing the purchase.

    The delivery charges for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the checkout process.

     

    3.Ordering/conclusion of contract

     

    The ordering options available to you are beoutofbounds.com or beoutofbounds.com for mobile devices.

    Once you have placed your order, you will receive an email confirmation. If for any reason, we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for your order, we will attempt to refund the amount using the same method of payment that you have chosen. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.

     

    4. Delivery

     

    Out of Bounds exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order at the address entered with the delivery method you have chosen.

    Out of Bounds endeavours to dispatch orders as quickly as possible and in the order in which they are placed. We aim to deliver within 3 to 5 days following confirmation email for Canada order. For an international order, the receipt of an order can take up 5 additional days. Although we make sure to deliver an order within the advertised period, delivery may be delayed by unforeseen circumstances.

    Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, you will receive an email confirmation with your expected delivery details.

    You will find the full shipping and delivery policy at beoutofbounds.com

    If your order does not arrive by the scheduled date, please contact us at support@beoutofbounds.com or info@beoutofbounds.com and indicate your order number in the subject line.

     

    5. Withdrawal of order

     

    You may cancel or return your order from the date you place the order until 30 days after receipt of the ordered items. Please note that you must pay the cost of the delivery to return items to Out of Bounds. You will find the full Returns Policy at beoutofbounds.com

    If you wish to cancel or return your order, please provide us the reason why you want to return your item in writing at returns@beoutofbounds.com. After, a return slip will be sent to you by email to begin the item return process. As set out in section 6 (Returns), within 30 days of the date of receipt. To refund an order, we use the same method of payment that you used to place the order.

    If the item you have received is defective, please notify Out of Bounds and return the item in accordance with section 6 (Returns). Out of Bounds will, for any products deemed defective, provide a full refund, including the costs of delivery and return. The provisions set forth herein do not limit any applicable statutory rights.

    In the event of an error with any products through beoutofbounds.com (including typographical errors, inaccuracies, or omission that may relate to product descriptions, pricing, promotions, offers, and availability), Out of Bounds reserves the right to cancel any order prior to the time it is delivered to you.

     

    6. Returns

     

    Out of Bounds guarantees a full refund of any items in accordance with section 5 (Cancellation / Returns), provided that all items are returned in the same condition they were upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn and any labels or tags should be intact.

     

    7. Payment methods

     

    You can pay for your goods in various ways as set out below.

     

    Credit card

    You can enter your payment details at the time you place your order using a valid credit card (VISA, MasterCard, American Express…). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Out of Bounds reserves the right to check the validity of the credit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these verifications.

     

    PayPal 

    When paying by PayPal, Out of Bounds reserves the right to check the validity of the PayPal account, that there are enough founds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched. Out of Bounds reserves the right to deny any purchase.

    You will receive the legally required invoice attached with the shipping confirmation email.

     

    8. Our Liability

     

    Nothing in these terms shall exclude or limit Out of Bounds liability with regards to any matter for which it would be unlawful for us to limit or exclude our liability. Out of Bounds accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

      

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT OUT OF BOUNDS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGE WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, OR RESULTING FROM, YOUR USE OR INABILITY TO USE OUR WEBSITE; THE USE OF ANY CONTENT OR OTHER MATERIAL ON OUR WEBSITE, THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO OR MESSAGES RECEIVED THROUGH OR FROM OUR WEBSITE; UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSIONS OR DATA SENT OR RECEIVED BETWEEN US; STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR WEBSITE; OR ANY OTHER MATTER RELATING TO OUR WEBSITE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, IN CONNECTION WITH YOUR USE OF OUR WEBSITE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF OUR WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS THE DISCONTINUATION OF YOUR USE OF OUR WEBSITE.

    OUR MAXIMUM LIABILITY TO YOU FOR ANY LOSS OR DAMAGE ARISING IN CONNECTION WITH YOUR ORDER ON BEOUTOFBOUNDS.COM SHALL BE LIMITED TO THE TOTAL PRICE OF YOUR ORDER.  

     

    9. Colours

     

    We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

     

    10. Guarantee

     

    If there are defects in the goods you have purchased, Out of Bounds abides by all statutory guarantee regulation. If you have a complaint regarding obvious material or manufacturing faults in goods that we supplied, including damage incurred in transit, please contact returns@beoutofbounds.com. A return slip be sent to you by email.

     

    11. Assignment

     

    Out of Bounds reserves the right to assign or pledge to third party claim(s) for payments which have arisen in connection with delivery of goods.

     

    12. Severance

     

    If any part of these is disallowed or found to be ineffective by any court or regulator, the other terms shall continue to apply.

     

    13. Ownership of rights

     

    All intellectual property rights, such as trademarks and copyrights at beoutofbounds.com remain with Out of Bounds and its subsidiaries or licensors. Any use of beoutofbounds.com or its contents including copying or storing such content in whole or part, other than for you own personal, non-commercial use, is prohibited without the permission of Out of Bounds.